Returns & Exchanges

At Branch, we want you to love your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack with Care

  Place items in their original packaging to ensure they arrive safely at our warehouse and avoid restocking fees.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.